Cannon Beach Property Management (CBPM) wants your vacation rental experience to be exceptional. To ensure your stay is worry free, please review the following CBPM rental policies. We are available 7 days a week to answer any questions regarding your stay or the policies below. You can reach us toll free at 1-877-386-3402.
Our office hours are Monday through Friday 10:00 am to 5:00 pm; Saturday through Sunday 10:00 am to 4:00 pm.
Please make sure to take the time to thouroughly review these policies. Our policies are in place to ensure a safe and enjoyable stay for each of our guests, and to allow CBPM and our owners to continue providing for future guests, while being considerate of all our neighbors and the community. Thank you!
All reservations will not be fully confirmed until CBPM processes payment.
On-line reservation requests may be subject to City of Cannon Beach regulations and CBPM policies that may require adjustment of requested dates or properties. If an issue arises you will receive a phone call prior to processing a payment to your credit card.
Please note: CBPM may occasionally have rental properties available for a three night stay during July and August, so please call our office to inquire regarding any openings.
Spring/Fall or Winter Reservations: (Value or Winter season)
The following holidays require a 3-4 night stay at High season rates.
Every season at Cannon Beach offers a unique vacation opportunity...
From storm watching to beachcombing in the summer sun, we have nightly rates established for each time period and they are listed per property on the website. Please call us toll free 1-877-386-3402 for our current season and rates.
Our posted rates are subject to change. All rates and fees are subject to applicable taxes, including City of Cannon Beach room tax and State of Oregon Lodging tax, collected prior to arrival.
Payment: All reservations must be confirmed with payment. CBPM will gladly accept Visa, MasterCard, Discover or checks.
A. CHECK-IN AND CHECKOUT
CHECK-IN: Keys, map & directions to your rental property will be provided at check-in. You may check in at 3188 S. Hemlock, Cannon Beach, Oregon 97110. Keys, maps & directions will be issued only to the person whose name appears on the reservation. Keys are NOT available until your property has been cleaned, and housekeeping has checked out with the office.
LATE CHECK IN: Our office closes at 5:00 p.m. Monday through Friday and at 4:00 p.m. on Saturday and Sunday. If you expect to arrive after our office is closed, please notify CBPM before our closing time so that we can make arrangements to put your keys, maps and directions in our lockbox.
CHECK-OUT: Please return keys to the office upon check-out. Check out time is 11:00 a.m. and is strictly enforced so that CBPM can prepare the property for the next guests. Late check-outs will be charged for an additional night, plus applicable taxes.
B. SECURITY DEPOSIT, PAYMENT, CHANGES, AND CANCELLATIONS
PAYMENT POLICY: A payment of 50% of your total rent, including room taxes and other fees, is due when you book your reservation with CBPM. The balance of the rent, room taxes, and fees is due 60 days before the first night of your reservation. CBPM will automatically charge your balance due on the credit card on file. Reservations made 60 days or less prior to your arrival date require full payment when you make the reservation. Credit card payments must be charged on one Visa or MasterCard (not split among several cards), and the card must be in your name, or in the name of another guest who will be staying with you at the rental property. The card used for payment must be presented at check-in, when CBPM will take an imprint or an electronic “swipe.” CBPM can change the name and credit card on a booking, for which the fee is $25. CBPM charges a fee of $35 for all returned checks.
All payments are nonrefundable except as described in the paragraph headed “Cancellations.”
REFUNDABLE SECURITY DEPOSITS: Some of our rentals require a security deposit. After checkout, CBPM will inspect the vacation rental for damage and take inventory of the supplies and equipment. If the vacation rental is damaged or if any of the supplies or equipment at the vacation rental are missing or damaged, then CBPM will deduct an appropriate amount from the security deposit. CBPM will refund the unused portion of the security deposit to you, using the same form of payment that you used to make the deposit.
ADJUSTMENTS: CBPM does not adjust the rent for acts of God, failures or events beyond CBPM’s direct control. This includes, but is not limited to, inclement weather, construction from nearby sites, power outages, water or plumbing system breakdowns, TV cable or satellite blackouts, pest infestations, guest emergencies, and/or appliance malfunctions.
RESERVATION CHANGES: Any/all reservations that need date and/or property changes are subject to a non-refundable $50.00 re-scheduling fee per change. All changes must be done at least 60 days before the first night of your reservation.
CANCELLATIONS: CBPM understands that situations can occur that may cause you to cancel your reservation. If you need to cancel your reservation you must notify CBPM in writing by letter, fax or email. We do not accept notices of cancellation by telephone.
If you did purchase the Red Sky Travel Insurance (see section E below) and your reason for cancelling is covered by the Vacation Rental Insurance, then you forfeit the payments you have made and you keep any amounts that Red Sky Travel Insurance pays you under the insurance policy.
If you did not purchase the Red Sky Travel Insurance to cover your reservation, or if you purchased the insurance but Red Sky Travel Insurance does not cover your cancellation, then (a) if we can re-rent the property for any of the nights that you reserved, we will return your payment for the nights that we were able to re-rent, minus a cancellation fee of $75, or (b) if we do not re-rent the property for any of your reserved nights, then you forfeit the payments you have made.
C. USE OF THE PROPERTY; REGULATIONS AND RESTRICTIONS
OCCUPANCY: The maximum occupancy of this property is _______ persons. You may not allow more persons than this maximum to be on the property at any time, whether as daytime visitors or as overnight guests. All of our properties are located in residential neighborhoods and may not be used for weddings, wedding receptions, parties or any other large group gatherings. To comply with licensing requirements, CBPM reserves the right to terminate your rental agreement at once if you exceed this maximum occupancy limit or if you allow a wedding, wedding reception, party, or other large group gathering to occur at the property. If CBPM terminates your rental agreement for this reason, you will have to vacate the property at once and you will not receive a refund of any of your rent and other fees.
PARKING: Each vacation rental home has posted designated parking areas and maximum number of vehicles allowed at each property. All vehicles are required to be registered at our office at check-in. All unauthorized or unregistered vehicles may be towed at the owner’s expense. RV's, campers, or trailers may not be parked at any time at any vacation rental home. Tents are not permitted at any time.
PET POLICY: We allow family dogs in designated homes only, at a charge of $50 per stay. Please clean up after your pet – this includes cleaning up any “calling cards” that your pet leaves in the yard. CBPM will charge a yard cleaning fee of $35 if we have to clean what your pet leaves in the yard.
SMOKING: NO smoking is allowed at any of our vacation rental properties. If you smoke inside the vacation rental, CBPM will charge you to remove the smell. Please pick up after smokers outside – leave decks and yards clean and ready for the next guest.
REGULATIONS: Failure to comply with state, county, or city regulations on occupancy limits, parking, and/or loud or inappropriate behavior may result in CBPM immediately terminating your rental. If CBPM terminates your rental for this reason, you will have to vacate the property at once and you will not receive a refund of any of your rent and other fees. You will also be responsible to CBPM and the property owner for any fines, penalties, and other damages incurred by reason of the failure to comply with applicable regulations.
PHONE: You are responsible for the cost of all long distance calls placed from the house during your stay. Please place your long distance calls on a telephone calling card, or use your cell phone.
D. UNAVAILABILITY OF UNIT
Should the unit become unavailable prior to your occupancy due to circumstances beyond the control of CBPM, we will either substitute a comparable accommodation or offer a refund at our discretion.
E. TRAVEL INSURANCE
Due to unforeseen circumstances such as, illness, injuries, mandatory evacuation and even job loss, Trip Cancellation Insurance is offered to protect your vacation investment (as described in the policy). The Insurance premuim is due with your advance rent payment and coverage begins with receipt of your payment. Once the Insurance premium is paid, it is non-refundable. If you elect NOT to purchase the travel insurance, you must decline by initialing the appropriate space on the Vacation Rental Agreement. Failure to initial to decline travel insurance, indicates intent to purchase.
F. CLEANING, LOCKOUTS, LOST AND FOUND
MAINTENANCE: CBPM homes are maintained in the best possible operating condition, and if a malfunction should occur during your stay, we will make every effort to repair the malfunction. In the event that maintenance is scheduled during your stay, we will notify you as soon as possible.
CLEANING: Your vacation rental will be cleaned prior to your check-in. A starter supply of toilet tissue, soaps, dish soaps and paper towels will be included. No items from the vacation rental home, including, but not limited to, firewood, furniture, and towels, may be taken to the beach at any time. After you depart, CBPM will check the property for damage and take inventory. If items from the property are damaged, broken, or missing, you authorize CBPM to repair or replace the damaged, broken, or missing items and to charge the expense to your credit card on file.
LOCKOUT POLICY: If you are locked out of your vacation rental, you may borrow a key from our office during our regular business hours, for which there is no charge – but return the key once you’ve reentered your rental. For your security, we may refuse to provide a key to a person who is not listed on the rental agreement unless you give us permission. After business hours and until 11:00 p.m., call our emergency phone, (503) 440-5909, and an agent will meet you at the office. The fee for an after-hours key is $25. If you request help and a locksmith is required (from 11:00 p.m. until the office reopens, a locksmith will be required), then you will also be responsible for the locksmith’s charge.
LOST AND FOUND: Please check carefully for items before you depart. We are not responsible for lost or stolen items. If you request us to mail back items left behind we will need to send these COD and a $15 packaging fee.
G. RELEASE FROM LIABILITY
RELEASE FROM LIABILITY: By renting from CBPM, you agree to defend, indemnify, and hold harmless CBPM, its employees and agents, and the property owners from all claims and liability related to death, personal injury, property damage, and loss of enjoyment of yourself and any occupant of the property, regardless of the cause, including but not limited to power outages, rain, sun, flood, fire, and/or theft, including failure of appliances and/or equipment. CBPM's sole responsibility will be to attempt to correct the problem as soon as practical, or to move you and your family to the most comparable available accommodations, providing that you notify CBPM immediately upon arrival or at the time of failure or other occurrence.
H. ELECTRONIC SIGNATURES
ELECTRONIC SIGNING: You and CBPM may sign this agreement with electronic signatures (such as DocuSign), or signatures sent by facsimile or electronic transmission, which will be as binding as if hand-signed with original signatures.
Travel Insurance link www.trippreserver.com Red Sky Travel Insurance customer Service 866-889-7409.
**During the off-Season, or inclement weather, outdoor furniture and BBQ's may be stored due to weather conditions and may not be available.
Cannon Beach Property Management has a great selection of wonderful ocean front homes to choose from. Enjoy beach access, whale watching, and beautiful sunsets!
Bring your canine companion with you!
Many of our Vacation Rental Homes are Dog Friendly